Billing Procedures & Payment Options

Most customers will receive a quarterly bill (four times a year) from LCA. Here are your payment options:

Online

LCA customers can pay online using a debit or credit card (Visa, MasterCard or Discover) or e-check. You will need to have your most current LCA bill handy so you can plug in your account number and other important information. Pay Online Now.

Phone

Call our automated payment system any time of day or night, toll free: 1-844-798-3696

Mail

You can pay your water and/or sewer bill by mailing a check made payable to Lehigh County Authority for the amount due. Just use the return envelope provided for you in every bill from LCA. If you don’t have your bill stub, here’s where to send your bill:

Allentown Residents – Lehigh County Authority * P.O. Box 3758 * Allentown, PA  18106

Non-City Residents – Lehigh County Authority * P.O. Box 3210 * Allentown, PA 18106

In Person

Pay in person with cash or check by visiting one of two office locations:

  • Lehigh County Authority, 1053 Spruce Road, Wescosville, Pa.
  • Bureau of Water Resources, 1300 Martin Luther King Jr. Drive, Allentown, Pa.

Drop Box

There are well-lit drive-through drop box locations for payments at both of LCA’s offices listed above. If you’re dropping off a payment, please pay with a check made out to Lehigh County Authority for the amount due, place it — along with your bill stub — in the return envelope provided for you in every bill, and stop by either drop box location.

Due Dates & Penalties

All normal water and sewer bills are due on the 10th of the month after which they are issued. If you do not pay on time, a 5% Late Payment Charge will be issued. Additional Late Payment Charges may apply if the bill remains unpaid for a longer period. Accounts that are more than 30 days past due may be subject to service termination. Thereafter, delinquent accounts are subject to a monthly penalty of 1.5%.

Please review the back of your regular bill for more details about LCA’s collections procedures. Review LCA’s Water Rules & Regulations or Sewer Rules & Regulations for more details, or Contact Us!